VoIP PBX Solution
As enterprises demand business telephone system which is cost effective and provides various call services, the needs for IP telephony solution will continue to extend beyond basic telephony upgrades.
Service providers offering customer-focused solutions, improved reliability, attractive packages, and simplified migration from traditional technology are expected to witness increased adoption of their VoIP products and services.
A key migration option for enterprises is to transform their telephony systems towards IP, that is IP-enable their existing TDM-based infrastructure through integrated support of IP station ports. Through IP-enabled option, enterprises can increase the useful life of their legacy PBX systems, thus reaping the benefits of IP technology while still maintaining circuit-switched systems. This approach will also lead to a gradual evolution towards IP, thus enabling enterprises to conserve much of their capital investment in legacy equipment. Although this approach seems to be a viable strategy in current macroeconomic conditions, it will eventually lose its sheen in the long-term future, due to limited time windows and advent of newer data communications demands.
Hence, we suggest our IP telephony solutions with the key concepts such as greater operational flexibility, reduced telephony transport costs, and enhanced ability to acclimatize organizational trends.
Our solutions can be categorized as follows.
1. SOHO SOLUTION
GMG IP telephony solution is for small or home office which involves from 1 to 12 workers.
Simply by using an existing network with home router and telephone line(PSTN), business class and dependable IP telephony system can be installed with less investment and efforts.
Low Cost and Easy Migration
Even though evolving your telephony system into superior one is a major event, you can get the best return on investment(ROI) if it's with inexpensive but high quality VoIP service from VSP, and with truly affordable and optimized embedded equipment, GVOSS12. Your communication infrastructure doesn't need major re-construction with our SOHO solution because it can melt into your current network environments comparatively easily.
Additionally, if you have an analog phone already used, it can still be used by interconnected with FXS port on GVOSS12. This makes migrating into SOHO solution, which is an important but can be a little bit difficult infrastructure upgrade for SOHOs, simple and inexpensive.
Flexible and Efficient Working Environment
GMG SOHO IP telephony solution with GVOSS12 doesn't depend on locations. No matter where you are, as long as you have Internet connection, you can enjoy the same functions and features as if you were in your office. So, you will never miss any important business call wherever you are, whatever you do.
Operation of Business Class VoIP on SOHO
With GVOSS12 optimized for companies which involve from 1 to 12 workers, SOHO can get business class IP telephony system. GMG SOHO IP telephony solution provides not only almost all of the functions and features of legacy PBXs but also varieties of working friendly functions for SOHO such as Remote Office, Voicemail to e-mail, and Remote Access Authentication(RAA) that were possible only with bigger sized PBXs.
It's simple. It's possible even without purchasing any additional equipments.
2. SME Solution
SME IP telephony solution suggests IP telephony system optimized for small and medium sized enterprises which involve under 100 workers. This is for any type of SMEs that are in need of business class telephony system.
GVL1050 and GVL1100 are IP PBXs for this solution, and these can be not only perfect replacement of existing legacy PBXs but also the best choice for SMEs that are in need of business class telephony system with low investment but superb features.
More than a Perfect Replacement
SME solution is not only cover all of the functions and features of legacy PBXs but also provide varieties of working friendly functions for SMEs such as Remote Site Extension, Voicemail to e-mail, FAX to e-mail, Remote Access Authentication, and Call Event Applications without purchasing any additional equipments.
Of course, already subdued legacy PBXs can't support these functions.
Optimization based on Years of Market Experiences
With years of experiences on SME market and with the eyes focused on searching what SMEs really want, we now suggest the right choice of solution to fit the needs of SMEs.
In the market, there are numerous IP PBXs, but they mostly fall into two categories. One is large capacity, Another is right capacity but with features much less than SMEs need. VoLANs provides the right solution for SMEs with various sizes of 30/50/100 users and with full features and functions of PBX.
With inexpensive but high quality VoIP service from VSP, and with truly affordable and optimized embedded equipments, even though evolving your telephony system into superior one is a major event, you can get the best return on investment(ROI) because of easy and simple application, inexpensive installation cost, and overall improvements on your business performance, which are the key factors of our SME IP telephony solution.
Flexibility that Goes Beyond
Users can be allowed or not allowed to use features and services of VoLANs IP PBX by configuring user policy via WEB Manager. And users out of office can access IP PBX to use services as if they were inside of office by having IP phones at remote sites or by dialing in from their mobile phones. This incredible flexibility of VoLANs SME IP telephony solution supports evolving creativity and productivity, and ultimately improving efficiency of your business.
3. Solution for Service Provider
Equipment that makes connections among the internal telephones of a private organization(usually a business) and also connects them to the public switched telephone network(PSTN) via trunk lines is called Private Branch Exchange(PBX). Some PBXs in SMEs which involve from 10 to 50 workers are occasionally called Key System or Key Phone System for their additional service keys other than number keys.
For quite some time, telcos have provided PBX functions through so called Centrex Service from telephone offices.
From customer's point of view in reality, Centrex Service takes relatively greater expense on overall maintenance, for it provides PBX functions to customers without installing PBXs in their offices but they still have to pay regularly for additional lines and services. This reality has affected some enterprises to consider their various environments and situations and then to use Centrex Service, but it also has affected most of other enterprises to install and own PBXs by themselves. With this kind of voice communication service which has lasted for tens of years, and recently added with IP technologies, the competition among voice communication service providers to have control over enterprise market is already getting more and more serious.
From service provider's point of view, the first priority is to increase and secure number of subscribers and to decrease cost of inducing new subscribers. How can the goal be achieved?
GMG gives you the ultimate answer for the question.
We suggest the most optimized solution which considers all above aspects for service providers.
Provide Optimized and Effective Service
It doesn't have to be a separate Gateway or an IP PBX any more. our system already include built-in gateway functions, services can be provided to customers by installing it either as IP PBX or as Gateway upon needs in various cases. This switchability of GMG IP PBX lets service providers cover wide range of customer enterprises.
Service Features that satisfies Customers
We provides default PBX features such as Call Forwarding, Call Transfer, Call Parking, Music on Hold, Call Group Management, and so on. In addition to the default features, it also offers advanced PBX features such as IVR, Branch Office, Conference Call, Voicemail to e-mail, Presence, etc. as only enterprise class PBX could possibly provide. Thus, customers' satisfaction would greatly increase.
Improve Service Stability
Our IP PBX system improves service stability by routing outbound calls to FXO immediately when IP network is in some problem.
We provides WEB based management tool (we call this WEB Manager) so that system configuring and monitoring can be easily done via WEB browser. And it also supports SNMPv2.
Various Application Integration
API is provided to who needs to integrate applications related to Click to Call, Call Recording, and more, so that customers can easily integrate related programs such as CRM.
Various IP phones and ATAs that are proven to be compatible with GMG IP PBX can be used as terminals. Developments of additional services such as FAX can be also supported.